Privacy Policy
At Type & Tell, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Name and contact information (email address, phone number)
- Manuscript submissions and author information
- Payment and billing information (if applicable)
- Website usage data through cookies and analytics tools
- Any additional information you provide through forms or correspondence
2. How We Use Your Information
We use your information to:
- Communicate with you about your submissions or services
- Manage author and client relationships
- Provide publishing services and deliver products
- Process payments and invoices
- Improve our website, services, and user experience
- Send newsletters or updates if you opt in
3. Sharing Your Information
We do not sell or rent your information to third parties.
We may share your data with trusted service providers who help us operate our website or provide services, but only when necessary and with appropriate safeguards.
4. Cookies & Website Analytics
Our website may use cookies to analyze traffic and improve your browsing experience. You can choose to disable cookies through your browser settings.
5. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
- To exercise these rights, contact us at info@typeandtell.ca.
6. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no method of data transmission is 100% secure.
7. Children’s Privacy
We take special care when working with young writers under age 13. All communication and data collection involving minors is handled in compliance with applicable child protection laws, and always with parental or guardian consent.
8. Changes to This Policy
We may update this policy occasionally. When we do, we’ll post the revised version here with an updated effective date.
9. Contact Us
If you have any questions or concerns about this policy or how your data is used, please contact us at:
typetell@proton.me
Ottawa, ON
Canada